How to Become Chief Design Officer at Gusto

About How to Become Chief Design Officer at Gusto

90-minute conversation about the Chief Design Officer role, the business value of creativity, and what she's learned leading design at Shopify and Gusto.

Amy was one of the first members of Facebook's content strategy team. Later, as a senior director of UX at Shopify, she led a cross-functional team of more than 130 people, launched the Polaris design system, built the Platform UX team and founded the Design Ops practice. In 2021, she joined Gusto, the payroll, benefits and HR platform for small businesses, where she is now Chief Design Officer and also leads teams including AI Platform, Design Systems and Mobile. In this 90-minute conversation, Ekaterina Solomeina will discuss with Amy what her role as a Chief Design Officer really involves, how she tells the story of design's value inside a tech company, and why she believes designers should never assume they're designing for themselves. What we'll talk about How do you grow from content strategist to Chief Design Officer? How do you build a customer-focused company culture as Chief Design Officer? How can you measure the impact of design on a business? How does a Chief Design Officer lead teams beyond design, from AI to mobile? How can more design and product leaders find their way into the boardroom?

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of Co-Founder of Future London Academy, Executive School for Creatives
Learn more about Ekaterina Solomeina

As the host of Future London Academy’s Creative Capes podcast, Ekaterina has interviewed some of the world's most influential design leaders, from Google's Ivy Ross to IDEO Partner Michelle Lee. She co-founded Future London Academy in 2013, after more than 20 years as a creative director in branding, advertising and digital product design, working with Microsoft, Nike and Samsung and collaborating with product leaders at Uber and Amazon. Today, Future London Academy is an executive school for creatives, with C-level faculty including the co-founders of AKQA and Wolff Olins.

of Chief Design Officer at Gusto
Learn more about Amy Thibodeau

Amy joined Gusto in 2021 as Head of Design and Research and is now Gusto's Chief Design Officer. She also leads Gusto's Core Experiences teams, which include AI Platform, Design Systems, Reporting, and Mobile and Comms Platforms. Previously, Amy was a senior director of UX at Shopify, where she led a cross-functional team of over 130 people working on core business products. During her time at Shopify, she also led the launch of the Polaris design system, built the Platform UX team, and founded the Design Ops practice.

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